Return Policy

The Return policy illustrates the possible situations in which one might want to return the received products. Kindly read the forthcoming paragraphs carefully to know more about this. accepts the returns if someone gets broken/leaked package, or incorrect in number or type or size, that is, the buyer was not satisfied with what was ordered because (s)he received something else. The consumer has to provide the details of the parcel in the exact form as it was delivered to prove the claim's authenticity. Our customer support checks for its validity within a few days of contact.

We cannot assist our consumers if they simply want to refuse using the delivered product without any good reason and return that back to us. We also don't entertain refunds or resending the products if these do not reach the destination at all because the postal address shared was partially or entirely wrong. We can return back the money only if the address was totally correct and still couldn't reach, although the case is extremely rare. Moreover, the consumers are request to be prompt regarding these matters as late issues cannot be resolved no matter how much genuine the case might be.

Once the claim is proven to be genuine further steps are handled to refund back the money in reverse order of the previously made payment. The refunds contain the product's actual cost price at the time of purchase. Materialisticly does not give back the handling and shipping charges that its consumers bear at the time of returns. Also, make sure that the credit card reflects the amount comparatively later. If you discover that it is taking more than expected duration then it be better if you contact the responsible authorities to explain the reasons.

For further queries or assistance, kindly contact us.